› Forums › Motor Vehicle Theft › Robbed of KSh 100,000 by Kenya Budget Car Hire / Wago Wago
- This topic has 6 replies, 2 voices, and was last updated 3 years, 6 months ago by
Admin.
- Post
- March 9, 2018 at 5:15 pm
I am writing to provide an account of how I was robbed by Kenya Budget Car Hire (also known as Wago Wago Safaris and Care Hire) of KSh 100,000.My recommendation: DON’T EVEN CONSIDER HIRING A VEHICLE FROM KENYA BUDGET CAR HIRE! THEY HAVE SCAMMED ME, AND IF YOU REVIEW TRIPADVISOR AND OTHER WEBSITES, YOU WILL SEE THAT THEY HAVE SCAMMED OTHERS TOO.
It is normal practice when renting a vehicle anywhere in the world not only to pay in advance for the vehicle rental, but also to make a deposit that the rental company holds until the vehicle is return. My wife made such a deposit – KSh 100,000, charged to her credit card – with Kenya Budget Car Hire on 14 February. We subsequently returned the vehicle on 23 February, when we were told by Mr. J.N. Njoroge, Programs Manager of Kenya Budget Car Hire, that our deposit would be reimbursed within 24 hours.
That reimbursement has never been made. Numerous e-mails and phone calls to Mr. Njoroge have received responses such as “we’re having trouble with our bank reimbursing your credit card”. It has now been three months, and still no reimbursement. In my last exchange with Mr. Njoroge (last week), he stated that “we are not criminals” . . . yet said nothing about making any effort whatsoever to reimburse the money that he owes to us.
If Kenya Budget Car Hire were a legitimate business, they would have found a way to quickly reimburse my wife and me. Even if they were having trouble with their bank reimbursing my wife’s credit card, there are clearly other means whereby the reimbursement could have been transferred to us. Mr. Njoroge has never, however, shown any interest other than in ignoring our concerns. I can only conclude that Mr. Njoroge in fact is a criminal, and is very happy to keep the KSh 100,000 that he has stolen from us.
Our dissatisfaction with Kenya Budget Car Hire actually goes well beyond that. Having reserved our rental vehicle well in advance, we were advised by Mr. Njoroge shortly before our arrival in Kenya that the price quoted to us was wrong, and that we would have to pay more because of some kind of tax decision made by the Kenyan government. When I looked up that tax decision on Internet, I discovered that it had been made six months previously, so Mr. Njoroge had plain and simply just scammed us.
Then when we got the vehicle, we had problems with it, including a broken rear shock absorber and – more frighteningly – a broken fuel tank bracket that required an emergency welding repair that the mechanic who fixed it said would not have been required had an earlier repair been done properly. Mr. Njoroge promised us that that we would be reimbursed for what we had paid for that repair but, not surprisingly, we received no reimbursement for that either.
I might add that we are not the first people to be scammed by Mr. Njoroge. I have since discovered two other postings on TripAdvisor from tourists who have also been victims of his dishonesty. This webpage (http://wagowagoexperience.free.fr) has also been posted on the Internet, providing details of a horrible experience with Kenya Budget Car Hire, and how they and numerous other companies appear to be linked in an organised scheme to scam tourists.
Here are the contact details of Kenya Budget Car Hire and Mr. Njoroge:
Mr. J.N. Njoroge
Programs Manager
Kenya Budget Car Hire
Kemu Towers
University Way / Uhuru Highway
P.O. Box 61273-00200
+254-20 3581027-2218 769 or 254 (0) 722 516137
I have contacted Kenya Police Headquarters and Nairobi Central Police Station in an attempt to get Mr. Njoroge to reimburse us. I have also informed the Kenya Tourism Board.
- Replies
- March 30, 2018 at 9:51 am
Italian cuisine has developed over the centuries. Although the country known as Italy did not unite until the 19th century, the cuisine can claim traceable roots as far back as the 4th century BCE. Food and culture was very important at that time as we can see from the cookbook (Apicius) which dates back to first century BC.Through the centuries, neighbouring regions, conquerors, high-profile chefs, political upheaval and the discovery of the New World have influenced its development. Italian food started to form after the fall of the Roman Empire, when different cities began to separate and form their own traditions. Many different types of bread and pasta were made, and there was a variation in cooking techniques and preparation. The country was split. Regional cuisine is represented by some of the major cities in Italy. For example, Milan (north of Italy) is known for its risottos, Bologna (the central/middle of the country) is known for its tortellini and Naples (the south) is famous for its pizzas and spaghettis…
- March 30, 2018 at 9:52 am
Italian cuisine has a great variety of different ingredients which are commonly used, ranging from fruits, vegetables, sauces, meats, etc. In the North of Italy, fish (such as cod, or baccalà), potatoes, rice, corn (maize), sausages, pork, and different types of cheeses are the most common ingredients. Pasta dishes with use of tomato are spread in all Italy. Italians like their ingredients fresh and subtly seasoned and spiced.- April 2, 2018 at 9:25 pm
One should not miss out on feasting on pasta and pizza, the two iconic traditional Italian dishes during their vacation.Pasta types vary significantly depending where you go in Italy. Be sure to try the regional specialties in the cities that you are visiting. If you are exploring beautiful Rome, order a serving of the pasta alla carbonara, prepared with ingredients such as eggs, Pecorino cheese, guanciale (a type of Italian cured meat made from pork cheeks) and black pepper.
- February 20, 2019 at 7:59 am
Eddie Gordon: One should not miss out on feasting on pasta and pizza, the two iconic traditional Italian dishes during their vacation.
I agree!
Tagged: fraud, Kenya budget car hire, njoroge
- You must be logged in to reply to this topic.